# CyberMail Email Delivery — User Guide **For**: CyberPanel users and resellers **Last Updated**: 2026-03-06 --- ## What is CyberMail? CyberMail is CyberPanel's built-in email delivery service. It routes your outgoing emails through optimized servers so they land in the inbox instead of spam. Every CyberPanel installation includes CyberMail with a free tier of 15,000 emails per month. --- ## Quick Start ### 1. Open CyberMail Log into CyberPanel and navigate to: **Email > Email Delivery** or go directly to `https://your-server:8090/emailDelivery/` ### 2. Create Your Account - Click **"Get Started Free"** - Enter your email address - Choose a password - Click **Connect** You'll immediately get access to the dashboard with the Free plan (15,000 emails/month). ### 3. Add Your Domain - Go to the **Domains** tab - Click **"Add Domain"** - Type your domain name (e.g., `mydomain.com`) - Click **Add** CyberMail will automatically set up the DNS records needed for email delivery (SPF, DKIM, DMARC). If your domain's DNS is managed by CyberPanel's PowerDNS, this happens instantly. ### 4. Verify Your Domain - Click **"Verify"** next to your domain - Check that SPF, DKIM, and DMARC all show green checkmarks - If any are red, wait a few minutes for DNS propagation and verify again ### 5. Start Sending Once your domain is verified, emails sent from that domain will benefit from CyberMail's delivery optimization. For maximum deliverability, enable the SMTP relay. --- ## Features ### Domain Management Add multiple sending domains to your CyberMail account. Each domain gets: - **SPF record** — tells receivers your emails are authorized - **DKIM signing** — cryptographically signs your emails to prevent tampering - **DMARC policy** — instructs receivers how to handle unauthenticated emails **Status indicators:** - Gray badge = Not verified - Green badge = Verified and active **Actions:** - **Verify** — recheck DNS records - **Auto DNS** — reconfigure DNS records in PowerDNS (if records were deleted) - **Remove** — remove the domain from CyberMail ### SMTP Credentials Create credentials for sending emails through CyberMail's SMTP servers: - **Create** — generates a username and one-time password - **Rotate** — generates a new password (old one stops working) - **Delete** — permanently removes the credential > **Important**: The password is shown only once when created or rotated. Copy it immediately. **SMTP Settings for manual configuration:** | Setting | Value | |---------|-------| | Host | `mail.cyberpersons.com` | | Port | `587` | | Security | STARTTLS | | Authentication | Login (SASL) | | Username | Shown after creation | | Password | Shown once after creation | ### SMTP Relay The easiest way to use CyberMail — route ALL outgoing email from your server automatically: - **Enable** — one click to configure everything - **Disable** — one click to revert to direct sending When enabled, every email your server sends (from all websites, all email accounts) goes through CyberMail. No application-level changes needed. ### Delivery Logs Monitor every email sent through CyberMail: - **Filter by status**: All, Delivered, Bounced, Failed, Deferred - **Filter by time**: Last 1, 3, 7, 14, or 30 days - **View details**: Date, sender, recipient, subject, delivery status ### Statistics Track your email performance: - **Total Sent** — emails sent this billing period - **Delivered** — successfully delivered to recipient - **Bounced** — rejected by recipient server - **Failed** — permanent delivery failures - **Delivery Rate** — percentage of successful deliveries - **Per-Domain Breakdown** — stats for each sending domain ### Usage Tracking The dashboard shows a progress bar of your monthly email usage: - Green = under 80% usage - Yellow/warning = approaching limit - An upgrade banner appears when you're near your plan limit --- ## Plans | | Free | Starter | Professional | Enterprise | |---|---|---|---|---| | **Price** | $0/mo | $15/mo | $90/mo | $299/mo | | **Emails** | 15,000 | 100,000 | 500,000 | 2,000,000 | | **Infrastructure** | Shared | Shared | Dedicated IPs | Dedicated IPs | | **Analytics** | Basic | Advanced | Advanced | Advanced | | **Support** | Community | Priority | Priority | Dedicated Manager | | **Custom DKIM** | No | No | Yes | Yes | | **Webhooks** | No | No | Yes | Yes | | **SLA** | — | — | — | 99.9% | To upgrade, visit the CyberMail platform at https://platform.cyberpersons.com --- ## Disconnecting Your Account If you need to disconnect CyberMail: 1. Go to the CyberMail dashboard 2. Click the **"Disconnect"** button 3. Confirm the action **What happens:** - SMTP relay is disabled (if it was enabled) - Postfix returns to direct sending - Local data (domains, credentials) is cleared - Your platform account is preserved — you can reconnect anytime --- ## FAQ **Q: Will enabling relay affect my existing email accounts?** A: Yes, ALL outgoing email from the server will route through CyberMail. This includes emails from websites (contact forms, notifications) and email accounts (Postfix). Incoming email is not affected. **Q: Can I use CyberMail without the relay?** A: Yes. You can use SMTP credentials directly in your applications (WordPress SMTP plugins, custom scripts, etc.) without enabling the server-wide relay. **Q: What happens if I exceed my plan limit?** A: Check with the platform for current overage policies. The dashboard shows your usage so you can monitor and upgrade before hitting limits. **Q: Can I use CyberMail for bulk marketing emails?** A: CyberMail is designed for transactional and legitimate business email. Bulk marketing to purchased lists is not permitted. Use it for newsletters to opted-in subscribers, transactional emails, and business communications. **Q: My domain DNS is not managed by CyberPanel. Can I still use CyberMail?** A: Yes. After adding the domain, click "DNS Records" to see the required records. Add them manually at your DNS provider (Cloudflare, Route53, etc.). **Q: I disconnected and reconnected. Why are my old domains gone?** A: Reconnecting clears stale local data. Simply add your domains again — if they're still registered on the platform, they'll link back. **Q: Is there a banner on other pages?** A: Yes, a promotional banner appears on email-related pages (Webmail, Mail Functions, etc.). It can be dismissed by clicking the X button and won't reappear for 7 days. --- ## Support - **CyberPanel Issues**: https://github.com/usmannasir/cyberpanel/issues - **CyberMail Platform**: https://platform.cyberpersons.com - **Email Deliverability Help**: Check your domain at https://www.mail-tester.com